Support
If a save fails, keep the editor open and retry. Your draft stays available. You can export your journal from the Journal page before troubleshooting. For a bug report, include the page, approximate time, browser, and steps that led to the issue. Describe what you expected and what happened. Avoid including private reflections or credentials. Forgot your password? Use the password-recovery link on the login page. Planned Premium features and availability are described on the plans page.
Contact
A public contact address is being prepared. In this alpha, use the channel through which you received access. Do not send passwords or private journal text in a support request.